Gaming at 988wim should always be an enjoyable experience — never a source of stress, financial strain, or personal harm. This page explains our full commitment to player safety, the practical tools available in your account dashboard right now, and how to get support if you ever need it.
Our Philosophy
988wim's responsible gaming programme is built on six core principles that shape every feature, every policy decision, and every player interaction on the platform.
Every new 988wim account goes through a mandatory KYC process that confirms identity and age before any real-money gaming begins. CNIC verification is required. No player under 21 is permitted on the platform under any circumstance — and this is checked, not just declared.
988wim lets you set daily, weekly, and monthly deposit limits as well as loss limits directly from your account dashboard. Once a limit is set it takes effect immediately. Increasing a limit requires a mandatory cooling-off period — decreasing one is instant.
It is easy to lose track of time while gaming. 988wim lets you set a maximum session duration after which you will be automatically logged out. You can also enable on-screen session reminders that pop up at intervals you choose — 30, 60, or 90 minutes.
If you feel you need a break, 988wim's self-exclusion feature lets you suspend your account for a defined period — 1 week, 1 month, 3 months, 6 months — or permanently. During exclusion, you cannot log in, receive bonus offers, or be contacted for promotions. This is the most powerful player protection tool we offer.
Your full gaming history — every session, every wager, every win and loss — is available in your account at any time. Transparency about your own behaviour is a powerful tool. 988wim never hides your activity history or makes it difficult to review your spending patterns.
988wim's support team is trained in responsible gaming and available around the clock via live chat. If you are struggling, our team will listen without judgment and can guide you toward professional support resources. You will never be pressured to keep playing.
Take Back Control
Self-exclusion at 988wim is designed to be straightforward, immediate, and effective. It is not buried in account settings — it is accessible in two clicks from your dashboard. Here is exactly what happens when you activate it:
Important: Once a self-exclusion is activated, it cannot be reversed until the chosen period expires. A permanent self-exclusion cannot be reversed under any circumstances. This is intentional — it means the tool works when you need it most.
If you are a permanent self-exclusion holder and believe your details have been entered into a new account without your consent, contact our support team immediately at [email protected] — we take these reports with the utmost seriousness.
Select 1 week, 1 month, 3 months, 6 months, or permanent exclusion from the Responsible Gaming section in your account dashboard.
Your account is locked immediately upon confirmation. You will be logged out and cannot access the platform for the duration of your chosen period.
All bonus offers, promotional emails, SMS messages, and marketing communications are suspended for the entire exclusion period. You will not receive any gaming-related content from 988wim.
Any withdrawable balance in your account at the time of exclusion remains secure. You may request withdrawal of your available balance via customer support during the exclusion period.
For time-limited exclusions, reactivation after expiry requires contacting support and passing a 24-hour reflection period. We do not allow instant reactivation — your wellbeing matters more than our revenue.
A trusted family member or friend in Pakistan can contact 988wim support on your behalf to initiate an exclusion if they believe you are at risk. Verification of identity will be required.
Account Controls
The smartest time to set responsible gaming limits is before you feel you need them. 988wim makes it simple to put boundaries in place right from your first session.
All limit reductions are applied instantly. Increases to existing limits require a 24-hour waiting period before they come into effect — this gives you time to reconsider and change your mind. 988wim staff cannot override or bypass limits on your behalf.
Know Yourself
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use the self-exclusion or limit tools on this page, or reach out to our support team.
Do you find yourself spending more money on gaming than you originally planned or can comfortably afford?
Have you ever borrowed money from family members, friends, or taken an advance on your salary in Karachi, Lahore, or elsewhere to fund your gaming sessions?
Do you feel irritable, anxious, or restless when you are not gaming, or when you try to reduce how much you play?
Have you tried to win back money you have lost by placing more bets — sometimes called "chasing losses"?
Has gaming started to affect your work performance, your relationships with family, or your daily responsibilities?
Do you hide or downplay how much time or money you spend on gaming when talking to people close to you?
Have you ever felt that gaming is the only way to escape from stress, problems at work, or difficult personal situations?
Do you continue playing even after you have decided you want to stop for the day?
Two or more "yes" answers is a signal worth taking seriously. Problem gambling is a recognised condition, not a personal failing. 988wim's support team is available 24/7 via live chat. Reaching out is free, confidential, and has no impact on your account status unless you choose to take action yourself.
Common Questions
Ready to Play the Right Way?
The best 988wim experience is one where you are in complete control. Set your deposit limit, configure your session timer, and explore 600+ games and full PSL cricket betting knowing your account is working for you — not against you. Responsible gaming is not a restriction. It is how you make sure the fun lasts.
Strictly 21+ only. Please game responsibly.